Our company culture is based on the belief that things don't have to be like they've always been. And while we don't take ourselves too seriously, we are very serious about customer service. So much so, our tag line is: Raising the Bar for Customer Service.
We focus on what is really needed to successfully partner with an agent to assure their success. That is, client-centric marketing, a comprehensive proprietary platform, automated systems, multifaceted training and support, in-house mentoring, and an "exuberant" culture.
That culture is perhaps best encapsulated by Luke, our happy-go-lucky furry friend, companion and mascot.
Everything at NextHome Hahn Kiefer is designed to make all things easier for today's busy agent, including our affordable, flexible and all-inclusive fee structure. We want you to be free to focus your efforts on customer service and growing your customer base.
Our office is a franchisee of NextHome, Inc., which is based in Pleasanton, CA. NextHome was just named the No. 3 top franchise in owner satisfaction by Franchise Business Review, out of 307 of the country's top franchise brands across all sectors. In the real estate category, NextHome ranked No.1, a notable accomplishment for the six-year-old franchise.
The franchise came in at the No. 4 spot for 2019, the first year it entered the survey. NextHome was also ranked a Top Franchise for Women and a Top Franchise for Veterans that same year.
Since its inception, NextHome has been committed to providing exceptional service to the people involved in the real estate transaction, aiming to transform what can be a stressful process into a much smoother experience for the clients and the agents. The NextHome difference lies in its "humans over houses" mindset, modern branding and technology, and continued support of its members and their success.
Our owner is Joe Kiefer. Joe also owns our sister division: Hahn Kiefer Real Estate Services. Joe has been in the real estate biz since 2003. Joe has won numerous sales awards and the HKRES was named Small Business of the Year by the Southwest Indiana Chamber in 2016. So, hey, he must be doing something right, right?
Joe sought out NextHome as the answer for commercial clients with residential real estate properties who needed the marketing presence and other residential services that the commercial division wasn't equipped to provide. Joe then persuaded Becky Kasha to serve as our Managing Broker. Becky is a retired lawyer and nonprofit fundraiser who began working in real estate in 2014. She has a knack for finding humor in almost everything. Plus, she can explain what the legalize in the ZipForms really mean. That's just one of her gifts to you.
We hang out with Luke at cozy digs just off Washington Ave. We are on the same floor as Hahn Kiefer Real Estate Services, our commercial division. Our space is bright, fun, professional and modern. We share a large conference room and receptionist with our commercial division. We have our own comfy meeting space, a tidy little kitchen, and agent workstations. (You won't like the color of the carpet and we don't either, but we're working on it!)
We do not charge desk fees nor do we require mandatory floor time. We trust that you will work where and when you are most comfortable and productive.
The official mission of NextHome is: Enriching lives by helping people find their next home. And our mindset, what makes NextHome a fabulous working environment is "Humans Over Houses." Says it all, don't you think?
Our Agent Fee Structure is as simple as you can get. We offer two models: a monthly flat rate fee or a gross commission income fee, with the ability to change plans every six months. In either case, there are no surprises, never any desk, office, assistant, E&O, supplies or any other fees. Period. And no fee when you join us. We can't believe it either. (We discuss our Agent Commission Structure off-line.)
Our technology, advertising, marketing, transaction and training systems are integrated into one package. If you've never experienced a full set of services all in one place, you're going to love it. Our office has incorporated the CRM, WiseAgent, into our daily workflow. It is so robust, you won't mind having one additional icon on your screen.
Our industry is changing almost every day. Our agents stay ahead of new technologies, consumer trends, transactional shifts and more through a wide range of training opportunities provided by NextHome mentoring programs. Choose the way you learn best: webinars, seminars, live events, small groups, pod casts, and we even have some videos if you want to go old school! We used to have weekly staff meetings but decided that was just too old school, even for Evansville. Now we have meetings only when we really need them.
Sometimes, you are the customer. So, NextHome corporate offers a full-time support staff that is focused on responding promptly and accurately to your questions. And you can always ask your managing broker. She's not always right but she's never in doubt. Just kidding. She is actually very willing to admit when she doesn't have the answer, and she will move heaven and earth to find it for you.
At NextHome your listings will automatically and instantly syndicate to hundreds of different websites. The power of our National Listing Distribution program gives your listings unparalleled exposure to all key homebuyer web search sites and the best opportunity to sell your listings fast, for the highest price possible. And did we mention it was automatic, instantaneous and free?
Connect with your clients and prospects by encouraging them to download your branded app. Your branded app features your name and contact information prominently throughout. All information requests, showing requests, email and call buttons within the app are routed directly to you, ensuring you never miss a lead. This is provided at no extra charge to our agents. Include this app download link in your email signature, on your website, and on all of your marketing material to promote visibility.
No more trying to figure out how to do this yourself. We've got you covered with easy to implement templates and how-to videos. Get the website traffic you and your listings deserve with our fully integrated system for website design and hosting. It sounds difficult but there is a training video and the support staff is really nice, in case you didn't take web design in school.
Our Design Center is an easy-to-use platform for creating customized property and personal marketing in minutes. Our system is customized to the NextHome Hahn Kiefer Residential branding and offers hundreds of design options to choose from. Print and web marketing options are available, helping to create consistency and quality throughout your online and offline marketing. If that isn't enough, NextHome will automatically send you designs when you list or close on a house. Boom-it just shows up in your email. No charge. (We like saying that.)
Create Presentations. A system for creating listing presentations, buyer presentations, buyer tours and property reports, Presentation Builder combines real time MLS property and market analysis information with custom NextHome and agent created pages. It is an all-in-one system for a comprehensive presentation, branded to the agent with different design options.
Use Custom Pages. Over 25 pages of custom presentation content is at your fingertips for complete, impressive and informative presentations to potential clients.
Present Bound Books. The end product, a clean, crisp, hardbound cover report offers an elegant presentation for the customized information you created for your clients. It takes only a few seconds and is the perfect way to showcase the level of quality and service our agents provide. Trust us, no one ever tosses this in the trash.
We offer a custom developed and integrated program for sending your open house showings to all sites in our National Listing Distribution program that display open house information. This includes sending your scheduled open houses to mobile search apps like Trulia and Zillow, in addition to other websites, for increased exposure and open house traffic.
We will also have Spacio, a professional sign-in solution tailored for open houses. You will be able to collect visitors' contact information, automatically send follow-up emails after open house events, and obtain insights on your most likely buyers, allowing you to prioritize your time and effort. More important, you will be able to make more effective sales and marketing decisions with open house reporting and generate seller reports to keep your clients in the loop on your marketing efforts.
Our brand is modern, fresh, sophisticated, warm and fun. Our logo is crisp and clean, and speaks directly to what we do. The home/arrow represents forward motion, progress, and a transition. When you hand out a business card or any other branded material to clients, they instantly recognize, and understand what you do. We don't think any other names and logos in the industry do that. We rest our case.
Our friend, companion and mascot. When Luke is not out in the field and enticing people to tour new homes for sale or playing with neighborhood kids, you can find him relaxing at home with his favorite book. Born June 15, 2014 at Pentagram, New York, with an immediate affinity and passion for real estate, Luke is an avid supporter of homeownership opportunities, financial security, green living and personalized lifestyle.
He is experienced in playful engagement, trotting and making people smile. Luke, travels extensively in his role as our Ambassador, visiting listings, offices and bringing energy to the communities our members serve.
Luke currently resides in Becky Kasha's office but is willing to work side by side with any agent.
Real estate signs are an integral part of marketing. They draw attention to the listing, offer information to buyers and invite people in to preview their next home. Signage that differentiates a home for sale and offers potential buyers instant access to property details and photos is important for the seller's success, and to meeting the expectations of today's clients.
NextHome re-imagined what a yard sign should look like in front of a home. The colors we use pop and draw attention. The shape, content, and layout offers a clean, professional look in the front of your client's home. And of course, Luke is there to protect and serve. And if he gets stolen, which we hope he does, his dog collar is a marketing tool for you! Did they think of everything or what